Brevis.one Support

⚠️ Important: Licenses Are Device-Specific Each license file is individually generated for a specific gateway.Using an incorrect license file may cause the following issues: The web interface may...

Configuration is done via:Configuration → High Availability 🛠️ Requirements for a Stable HA Setup Two identical gateways with: A valid license The same firmware version Static IP addresses f...

⚙️ Default Behavior on First-Time Setup By default, the gateway is delivered with DHCP enabled.⚠️ Important: The default gateway will not be applied automatically until the following steps are comp...

⚠️ Important Notice Regarding the Outlook Plugin The Outlook plugin is currently non-functional and not suitable for configuring Email-to-SMS.Please use only the web interface of the gateway and pe...

❓ What is the APN? The APN (Access Point Name) is the gateway through which your device connects to your mobile provider's network.A correctly configured APN is essential for a stable and reliable ...

The HTTP Request Backlog ensures that failed HTTP requests in message routing are not lost.Instead, they are automatically retried and, if necessary, stored for later processing. 🧩 What Does This ...

To enhance the security of your gateway, you can install an SSL certificate.This allows for encrypted communication via HTTPS. 🔗 Online Documentation: SSL Support 📄 Certificate Requirements Please...

Please follow this step-by-step guide to correctly commission your gateway: 🔌 Before Powering On – Connect Components in the Correct Order Prepare the SIM card: Disable PIN protection: Ensure tha...

⚠️ Common Mistake: SIM PIN Not Disabled Many users forget to disable the PIN lock on the SIM card before inserting it.This can lead to the following issues: The gateway does not properly detect t...

To ensure smooth operation of your device, please consider the following points before commissioning: 1. 🔒 Disable SIM PIN Protection Issue: The device cannot establish a cellular connection or cr...