Brevis.one Support

❓ What is the APN? The APN (Access Point Name) is the gateway through which your device connects to your mobile provider's network.A correctly configured APN is essential for a stable and reliable ...

The HTTP Request Backlog ensures that failed HTTP requests in message routing are not lost.Instead, they are automatically retried and, if necessary, stored for later processing. 🧩 What Does This ...

To enhance the security of your gateway, you can install an SSL certificate.This allows for encrypted communication via HTTPS. 🔗 Online Documentation: SSL Support 📄 Certificate Requirements Please...

Please follow this step-by-step guide to correctly commission your gateway: 🔌 Before Powering On – Connect Components in the Correct Order Prepare the SIM card: Disable PIN protection: Ensure tha...

⚠️ Common Mistake: SIM PIN Not Disabled Many users forget to disable the PIN lock on the SIM card before inserting it.This can lead to the following issues: The gateway does not properly detect t...

To ensure smooth operation of your device, please consider the following points before commissioning: 1. 🔒 Disable SIM PIN Protection Issue: The device cannot establish a cellular connection or cr...

💡 Front Panel Status LEDs – Meaning of the “i” LED On the front panel of our gateways, you’ll find several status LEDs, including the “i” LED (Information/Identifier).This LED was previously under-...

📴 GSM/2G Network Sunset – What You Need to Know 📅 Planned 2G Network Shutdowns in Germany Deutsche Telekom plans to shut down its 2G network by June 30, 2028. Vodafone intends to phase out its ...

🧩 Issue: “Database Migration” Gets Stuck After a firmware update via the web interface or importing an older configuration , the following message may appear: “Database migration” The loading bar d...

🔐 Login & Navigation Login: Open your gateway’s web interface in a browser. Navigation: Go to Menu > Configuration > System Users. ➕ Create a New User Create User: Click on "New User". Enter Detai...