Brevis.one Support

💡 Front Panel Status LEDs – Meaning of the “i” LED On the front panel of our gateways, you’ll find several status LEDs, including the “i” LED (Information/Identifier).This LED was previously under-...

📴 GSM/2G Network Sunset – What You Need to Know 📅 Planned 2G Network Shutdowns in Germany Deutsche Telekom plans to shut down its 2G network by June 30, 2028. Vodafone intends to phase out its ...

🧩 Issue: “Database Migration” Gets Stuck After a firmware update via the web interface or importing an older configuration , the following message may appear: “Database migration” The loading bar d...

🔐 Login & Navigation Login: Open your gateway’s web interface in a browser. Navigation: Go to Menu > Configuration > System Users. ➕ Create a New User Create User: Click on "New User". Enter Detai...

📌 Cause This error message primarily occurs with older firmware versions.The root cause is usually a full system partition, which prevents the database from writing new entries. As a result, the da...

A correct system time is essential for the stable operation of your gateway.Time discrepancies may lead to network issues, certificate errors, or failed connections. 🔄 Automatic Time Synchronizati...

📶 What is a +CMS ERROR? A +CMS ERROR is a standardized error message used in mobile communications. It indicates an issue related to the mobile network , the SIM card , or the cellular modem – typi...

If your device is currently running a firmware version below 22.00, please note the following: ❗ Update Method A direct update to version 22.00 or higher is not possible via the web interface. ...

🌐 What is the RESTful API? The REST API allows direct access to various gateway functions – such as retrieving messages, status information, or logs. 🧠 Good to know: The API can be tested interacti...

Older modems can be identified by checking the IMEI number: IMEI starts with “3xxxxxx”: These models support 2G and 3G only. ⚠️ Important Notice: Network Sunsets Please be aware of the current...